How do I cancel an order?


Please contact the Service Manager to inform us that you want to cancel your order.

• Communication services ordered:

Full Cancellation, if installed and used, full cost will be charged.

Full Cancellation, if installed, but not yet used, a fee in the amount of 10% of the value of the utility service order plus the installation labor cost will be charged.

Partial cancellation of communication services ordered: If not installed, no cancellation fees will be charged.

Partial cancellation of communication services ordered: If installed, but not yet used, a fee of 10% plus the installation labor costs will be charged.

• Internet services ordered:

If installed, but not yet used, a 10% cancellation fee will be charged.

If installed and used: Full cost will be charged.